EZ Able's Standard business hours are: Monday through Friday, from 9:00 AM to 5:00 PM Eastern Standard Time (EST).
We do provide basic 24/7 phone answering. However the support outside of our regular business hours is limited.
The most common call we get is for Order Tracking - CLICK for TRACKING
WE CANNOT PROCESS RETURN REQUESTS OVER THE PHONE. In order to begin the return process, you will need to make a return request via your online EZ Able® account. To begin, LOGIN TO YOUR ACCOUNT. (if you don't know your password, simply request a new ...
Damaged, Wrong or Defective Items
Damaged, Wrong or Defective Items We know how frustrating a damaged or defective item can be. Shipping Damage If your item is damaged IN SHIPPING, we will be sure to get a resolution for you if reported within 2 days of the delivery date. ...
Product Consultation Request
EZ Able offers a two different ways to request a product consultation. 1) Open the CHAT BUBBLE located on the Lower Right Side of the Page. Create a TICKET. Please include your name, contact information, question and SKU of the product you're ...