Check Order Status & Tracking | EZ Able

How Do I Check My Order Status and Tracking?

Quick answer

Go to ship.ezable.com and look up your order with your order number and order email, or with your tracking number. We email tracking information on every order once it ships.

Track your order

  1. Open the EZ Able order tracking page.
  2. Enter your order number and the email you used to order, or your tracking number.
  3. You'll see your order's status and, once shipped, its current location.

How do I know if my order has shipped?

When your order ships, we send a shipment notification email with your tracking information. Use the tracking number in that email on the tracking page to see where your order is now.

Made-Upon-Order items

For products that are Made-Upon-Order, we add the expected ship date to the Notes section of your order. Sign in to your EZ Able account to see it.

Good to know

Large items ship by freight in a crate. When it arrives, inspect it before you sign and note any damage on the delivery receipt.

Common questions

How can I look up my order without a tracking number?

Use your order number and the email address on your order at ship.ezable.com.

Do you send tracking information?

Yes. Every shipped order gets a shipment notification email with tracking information.

When will my Made-Upon-Order item ship?

The expected ship date is in the Notes section of your order. Sign in to your EZ Able account to view it.

Related help

Need a hand?

Call us at 877-392-2531, Monday–Friday, 9–5 Eastern. You can also open a support ticket or chat with Abby on ezable.com.