Warranty Information and Claims | EZ Able

Warranty Information and Warranty Claims

Quick answer

Products sold by EZ Able® are covered by the manufacturer's warranty, which is included automatically when you buy. You'll find the coverage details and the manufacturer's phone number in the Warranty Information section of each product page. To make a claim, call the manufacturer at that number.

Where to find your product's warranty

  1. Open your product's page on ezable.com.
  2. Scroll down to the Warranty Information section.
  3. Read the coverage terms and note the manufacturer's phone number.

Warranty Information section on an EZ Able product page

Want a walkthrough? See our guide to finding warranty information on product pages, or the warranty information page.

What a manufacturer's warranty covers

A manufacturer's warranty covers certain manufacturer defects or failures for a set period of time after purchase. The exact terms and length depend on the product and the manufacturer.

Warranties generally do not cover:

  • Routine maintenance
  • Parts that wear out from normal wear and tear
  • Damage from abuse or misuse

How to make a warranty claim

  1. Find the manufacturer's phone number in the Warranty Information section of your product's page.
  2. Call the manufacturer and explain the problem.
  3. If you can't find the number or need help, open a support ticket or call us at 877-392-2531 and we'll point you in the right direction.

Good to know

Did your item arrive damaged, wrong or defective? That's handled by us, not as a warranty claim. Report shipping damage within 2 days of delivery, and a wrong or defective item within 30 days of your order date. See what to do if your item arrives damaged.

Common questions

Do products from EZ Able come with a warranty?

Yes. Products sold by EZ Able are covered by the manufacturer's warranty, included automatically with your purchase.

Who do I contact for a warranty claim?

The manufacturer. Their phone number is in the Warranty Information section of your product's page.

Does the warranty cover maintenance or worn parts?

Generally no. Warranties cover certain defects or failures, not routine maintenance, normal wear and tear, or abuse.

Related help

Need a hand?

Call us at 877-392-2531, Monday–Friday, 9–5 Eastern. You can also open a support ticket or chat with Abby on ezable.com.