Quick answer
For help troubleshooting or repairing a Drive Medical scooter, contact Drive Medical Technical Support at (877) 224-0946. EZ Able® isn't Drive Medical's technical support, but you can look up Spitfire Scout flash codes in our help center and full error-code guide.
If your scooter is a Drive Medical Spitfire Scout and the indicator is flashing, count the flashes. Each number points to a specific cause, from a battery that needs charging to a loose motor or brake connection. Our Spitfire Scout flash code table lists every code and what to check.
Read the full guide: Spitfire Scout Mobility Scooter Error Codes
If the simple checks don't solve it, or the code points to a motor, controller or brake fault, contact the manufacturer. Drive Medical's technical support team can help from there.
Good to know
EZ Able® sells mobility scooters but doesn't provide scooter troubleshooting or repair service. Warranty coverage comes from the manufacturer. You'll find the details in the Warranty Information section of each product page.
No. We offer troubleshooting codes online for convenience, but technical support comes from Drive Medical at (877) 224-0946.
In our help center article on Spitfire Scout flash codes and in our full error-code guide on ezable.com. Both list each code, its likely cause and what to try.
The manufacturer. Manufacturer warranties apply, and the details are in the Warranty Information section of the product page.
Need a hand?
Call us at 877-392-2531, Monday–Friday, 9–5 Eastern. You can also open a support ticket or chat with Abby on ezable.com.