Acorn Stairlift Display Codes Explained | EZ Able

Acorn Stairlift Display Codes: What Do They Mean?

Quick answer

When an Acorn stairlift stops, look up the fault code on its display in the charts below. Many codes point to a simple fix, like a raised armrest or something blocking the footrest. If the lift still won't run, call Acorn Stairlifts Inc. at 1-888-563-0410. EZ Able® is not Acorn, but we can replace the batteries on an Acorn stairlift in our Michigan service area. We can't get Acorn parts.

How to use these charts

  1. Write down the code exactly as it appears on the display.
  2. Find the code in the charts below and read what it means.
  3. Try the suggested check, then test the lift.
  4. If the code keeps coming back, see who to call for Acorn stairlift help.

Acorn fault code charts

Acorn stairlift fault code chart, part 1

Acorn stairlift fault code chart, part 2

Acorn stairlift fault code chart, part 3

Acorn stairlift fault code chart, part 4

Good to know

EZ Able® provides these codes as a convenience, but we are not Acorn. We can replace the batteries on an Acorn stairlift in our Michigan service area, but we can't get Acorn parts. For any other Acorn repair, part or customer support in the USA, call Acorn Stairlifts Inc. at 1-888-563-0410.

Common questions

What does the code on my Acorn stairlift display mean?

Find the code in the charts on this page. Each chart lists the code and what it means.

Who repairs Acorn stairlifts?

Acorn Stairlifts Inc. services and repairs Acorn lifts. Call them at 1-888-563-0410. EZ Able is not Acorn.

Can EZ Able replace the batteries on my Acorn stairlift?

Yes. If you're in our Michigan service area, we can replace the batteries on an Acorn stairlift. We can't get Acorn parts, so for any other repair call Acorn Stairlifts at 1-888-563-0410.

What should I check first when my stairlift stops?

Make sure the seat is swiveled to riding position, the armrests are down, nothing is blocking the footrest or stairs, and the lift has power.

Related help

Need a hand?

Acorn stairlift repairs or parts? Call Acorn Stairlifts Inc. at 1-888-563-0410. EZ Able® is not Acorn.

For Acorn batteries in our Michigan service area, or anything else, call us at 877-392-2531, Monday–Friday, 9–5 Eastern. You can also open a support ticket or chat with Abby on ezable.com.