Quick answer
Every stairlift follows the same path: quote, site survey, order, then install day. The site survey measures your stairs and sets your final price. Once your lift is scheduled, our team gives you the install date, and you can call 877-392-2531 anytime for a status check.
For a closer look at how we work, see our stairlift process and our stairlift solutions.
Our team stays in touch at each step. We'll call to set up your site survey, and again to give you your install date once your lift is scheduled. Timing depends on your lift and your stairs, so we don't guess at dates before they're set.
Want an update? Call 877-392-2531, Monday–Friday, 9–5 Eastern, or open a support ticket. Have your name and install address handy.
Medicare does not cover home modifications like stairlifts. In Michigan, though, a physician's prescription can make the stairlift purchase sales-tax exempt. The exemption covers the lift itself, not service or parts. Ask our team how it works before your order is finalized.
Good to know
We install stairlifts throughout Michigan's Lower Peninsula. If your plans or your home change before install day (new flooring, a moved outlet, a change in who will use the lift), tell us early so we can plan around it.
It depends on the lift and your stairs. Our team gives you the install date when your lift is scheduled, and you can call 877-392-2531 anytime for a status check.
The site survey measures your stairs so we order the right lift. Your final price is set after the site survey.
With a physician's prescription, the stairlift purchase can be sales-tax exempt in Michigan. The exemption covers the lift itself, not service or parts.
Need a hand?
Call us at 877-392-2531, Monday–Friday, 9–5 Eastern. You can also open a support ticket or chat with Abby on ezable.com.