Quick answer
Call us at 877-392-2531, Monday to Friday, 9:00 AM to 5:00 PM Eastern. You can change or cancel your in-home visit at any time. There is no fee and no notice period.
How to change your visit
- Call 877-392-2531 or send a support ticket.
- Tell us your name and the address of the visit.
- Tell us which days and times work better. We schedule a two-hour arrival window.
- We confirm your new time with you.
How to cancel your visit
Call us at 877-392-2531 and tell us you'd like to cancel. We'll take care of the rest. If you decide to come back to it later, your quote is on file and we'll be glad to help.
Good to know
Our technicians work Monday through Friday, between 9 and 5. Visits are scheduled on weekdays only.
Common questions
Is there a fee to change or cancel?
No. There is no fee and no notice period.
Who should be at the new visit?
The person in charge of the project. Anyone else involved is welcome to join.
What if I'm running late on the day?
Call 877-392-2531 during business hours and tell us. Your specialist also contacts you when they are on the way.
Related help
Need a hand?Call 877-392-2531, Monday to Friday, 9:00 AM to 5:00 PM Eastern. You can also
send a support ticket or chat with Abby on ezable.com.